Financial and Insurance Services

As more customers sign up, financial companies often hire extra people to check documents and follow compliance rules. But when profits go down, this approach becomes too expensive. Teams end up bringing in staff just to deal with piles of ID checks and warning alerts, which slows things down and adds to costs.

Even though PSD2 is active, many banks still check income using old methods like PDF uploads. This slows things down, costs more, and creates compliance risks. With Open Banking now widely adopted, using secure APIs to access live bank data—with customer consent—is becoming essential for faster decisions, lower risk, and modern, compliant operations.

Under PSD2, financial applications must implement Strong Customer Authentication (SCA) to protect access, payments, and user profile changes. Without SCA, platforms can’t legally interact with Open Banking APIs or licensed payment service providers. Beyond compliance, the lack of a second factor increases fraud risk and weakens user trust.

Fragmented systems, manual reconciliation, and inconsistent approval rates eat up to 40% of back-office effort. These outdated flows increase fraud risk, delay settlements, and complicate audits. By integrating payment processors directly, businesses gain real-time visibility, cut costs, and ensure control over the entire payment lifecycle.

Clients begin with intent, but too often drop off — not because of eligibility, but because onboarding feels slow, fragmented, or unclear. Teams work across disconnected systems, while compliance checks stretch across hours or days. When the first touchpoint fails, so does trust — and growth.

Many lenders and insurers struggle to present relevant offers early in the customer journey. Without real-time data flow between scoring engines, CRM, and product logic, pre-qualification is delayed or generic. Users drop off before seeing value. Internally, teams rely on disconnected tools, leading to missed opportunities and costly inefficiencies.

Banks, lenders, and insurers still rely on manual reviews for approvals, claims, or credit checks. This slows down operations, increases costs, and risks non-compliance. Real-time decision engines allow institutions to automate decisions at scale, using configurable rules and audit-ready logs — enabling faster service without sacrificing control.

Client engagement is often reactive and disconnected. CRMs store massive volumes of data, but most teams underuse it. Without activation triggers or real-time insights, upsell and retention opportunities go unnoticed. Smart CRM integration transforms passive data into automated actions—turning every interaction into a chance to build loyalty and revenue.

You can’t lead if the information is unclear.

When reports come from different spreadsheets and systems that don’t communicate, executives face delays, errors, and fragmented insights. Unified dashboards and automated reconciliation offer a real-time, audit-ready view of performance across all financial touchpoints — from core banking to CRM and ERP.